Display issues on smartphones are usually related to hardware defects like damaged screen or other components. Apart from the flickering screen, color issues and screen burn-in emerged as the common screen problems in iPhones.
Highlighted in this post are screen issues such as the screen burn-in or, color issues, and the unusual green lines on iPhone XS Max. Screen burn-in problem is a permanent discoloration across the panel. It will appear fading colors or other visible patches on the screen.
It could be an issue with the physical display components, but sometimes it’s related to software errors. Before taking your phone to the Apple service center, you should try a few tweaks to fix software-related errors from the underlying cause. Read on this post to find out solutions.
How to troubleshoot iPhone XS Max Screen with Color Issues
Solution 1: Force restart your iPhone
If it’s the first time you see the screen burn-in or color issues on your iPhone XS Max screen, then there is a chance that it’s just a random glitch on the apps installed on your phone. The simplest solution to get rid of random glitches is performing a force restart. If you haven’t already, you should first do a reboot on your iPhone XS Max and consider the first workaround:
- Press and hold the Power button on your phone for a few seconds.
- When the Slide to Power Off command displays on the screen, release the button and drag the slider to the right.
- After 1 minute, press and hold the Power button again until you see the Apple logo.
You should also force restart your iPhone XS Max in case the screen issue still appears after a simple reboot. A force restart is similar to a soft reset to fix minor software errors, but it carries out in a different manner. Should you want to give it a try, follow these steps below:
- Press and quickly release the Volume Up button.
- Do the same with the Volume Down button.
- Finally, press and hold the Power button and release it when you see Apple logo.
Both the reset are useful for ruling out minor software errors, which was caused unusual behaviors on your iPhone without removing any personal information.
Solution 2: Adjust the screen brightness and auto-lock feature on your iPhone
Sometimes, adjusting your iPhone’s display features might also be a good solution to fix these symptoms. Those who have dealt with the screen color issues found workarounds just by adjusting the screen brightness as well as the auto-lock feature. Should you wish to give it a try, here is how to get it done:
- Open Settings app from your Home screen.
- Tap onDisplay & Brightness.
- Drag the Brightness slider to increase the screen brightness. Otherwise, drag it to the left to decrease the brightness.
- Tap on Arrow left on the top-left corner to return to Settings
- Tap on General.
- Choose Accessibility > Display Accommodations.
- Toggle on the Auto-Brightness switch to toggle on or off the feature. If it’s on, then disable it. Otherwise, toggle it on.
- Slide your finger upwards from the bottom of the screen to return to your Home
Enabling the Auto-Brightness feature will automatically adjust the brightness level of your iPhone display according to the surrounding environment.
Apart from screen brightness, enabling auto-lock feature might also clear out the unusual screen burn-in symptoms. Here is how you can configure this feature on your iPhone XS Max:
- Head over to Settings.
- Tap on Display & Brightness.
- Enable Auto-Lock feature
You can then set the auto-lock timer to 30 seconds or 1 minute to trigger the display to automatically lock after 30 seconds or 1 minute if there is not any activity.
Solution 3: Install the latest iOS update
If it’s just a system bug, updating your phone to the latest version can fix it. New updates do not just bring new features, but also include patches to rule out any existing problems caused by system bugs. If your iPhone is connected to a Wi-Fi network, then you can check for the pending iOS update and then install it over-the-air. Here’s how to do so:
- Open Settings from the Home screen.
- Tap on General > Software Update.
If there is an update available, you will see an update notification. Before updating it, you should back up your important data saved on the internal storage for safekeeping. When you’re all set, just tap on “download and install new update”.
Solution 4: Reset all settings.
Invalid settings made on your phone can also be the possible triggers. So, to clear them out, you should delete all customized options and then restore them to the default values. Here’s how to do so:
- From the Home screen, open Settings
- Tap on General >Reset.
- Choose Reset all settings option from the list.
- Enter your phone passcode when prompted to continue.
- Tap on the popup to start all settings reset.
This reset will not affect any saved data on your phone, thus you no need to create a backup. Once the process is done, your iPhone will reboot by itself and automatically load up the default options. When it boots up, set up individual features again like Wi-Fi and Bluetooth.
Solution 5: Factory reset your iPhone.
The last resort you should try is performing a system reset of your iPhone. This will clear out more complex system errors, which have caused the problem. Since all your critical data saved on the internal storage will be erased during the process, so you should back them up first. Once you have already backed up files to iCloud or iTunes, you can then start performing a factory reset with these steps:
- From the Home screen, open Settings app
- Tap on General > Reset.
- Choose the second option “Erase all content and settings”.This will erase everything from your iPhone, including customized settings, installed apps and other files stored on the memory.
- When you are prompted, enter your passcode to continue.
- Tap on the popup to confirm a factory reset.
After the reset is done, your iPhone will reboot automatically. Wait until it boots up to completely and you can then proceed with the initial setup process.
If the method still fails to fix the problem and you still see screen burn-in or green lines on your iPhone XS Max, then try restoring your phone through recovery mode or DFU mode restore mode.