How to fix Touch ID not working issue in macOS High Sierra

4420 views Leave a comment

Apple is officially rolling out the final build of macOS High Sierra to users worldwide after several months of beta testing. macOS High Sierra is a refinement software update that includes small improvements and changes when compared to macOS Sierra, like Apple File System, High Efficiency Video Encoding, and auto-play blocking feature in Safari.

Like any major macOS software update, macOS High Sierra includes several issues and bugs that may ruin your day. We have got several complaints from Mac owners that Touch ID stops working on their MacBook Pro, forcing them to restart their machine and re-launch their running apps.

If you are still struggling to deal with issue, don’t freak out because we have a couple of solutions that help you fix the issue. Before trying to do anything, we recommend you restart your device to see if the problem is fixed.

To restart a Mac, you simply need to hit the Apple menu logo at the top of the screen, hit Restart and click on Restart to confirm. Once your machine finishes booting up, check if the problem has been fixed. If nothing happens, make sure you read on.

How to fix Touch ID not working issue in macOS High Sierra

If the problem still persists, try removing your current fingerprint registration and re-adding it to your Mac. Here is how.

Step one: Hit the Apple menu icon at the top left corner of the screen and then select System Preferences from the drop-down menu

Step two: From the System Preferences window pane, locate Touch ID and click on it. After that, move your cursor on your fingerprint you have already set up on your Mac and click on the X button

Step three: You will be asked to enter the passcode to remove the fingerprint. Enter it into the input field and hit OK to proceed

Step four: Once you are done, hit Delete to confirm your action. After that, head back to the Touch ID window and click on Add a Fingerprint

Step five: Provide your user password and follow the on-screen instructions to complete the setup.

macOS High Sierra is a major software update that is designed for Apple’s computers. This year, macOS doesn’t come with a significant update that changes how we have been using macOS since the days of macOS Sierra. However, there are a lot of new things that encourage you to update your machine.

Also read: How to transfer ringtones to your iPhone (iTunes 12.7)

Got any issues during the process? Let us know in the comments below.

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.