Apple MacBook is reliable when it comes to performance. macOS keeps getting better and better every year Apple releases a new OS version. This year, we welcomed macOS High Sierra with small and worthy refinements. Apple is always encouraging users to update their device to get bug fixes and system enhancements. This means that Mac users running an older version of macOS may experience some annoying issues.
A number of macOS users have reported that their Mac starts running slow after they plug their iPhone or camera into their device. It seems that the problem only touches Mac users running older versions of macOS. There could be any reason for why your Mac is running slow, ranging from low storage to software issues.
In this case, if you open Activity Monitor on your Mac, you may notice that a process called PTPCamera is currently running and sucking up nearly 90 percent of your CPU. This slows down your computer and causes some apps to crash out or freeze.
If you are among those users who have been infected by the issue, needless to worry as we can help you out. This article walks you through the steps to force quit PTPCamera process on your Mac. Before we begin, we recommend you update your Mac to see if the problem is fixed.
How to force quit PTPCamera process on your Mac
Step one: First off, connect your iPhone to a Mac and then open Spotlight search on your Mac (To do this, press Command + Spacebar)
Step two: Next up, type Activity Monitor and then make sure you hit Return to open Activity Monitor on your Mac
Step three: Once you are in, select the CPU tab and you may notice that a process named PTPCamera process is now using a lot of CPU on your Mac
Step four: Now just simply click on the CPU column and then locate PTPCamera process
Step five: Select the process and then hit the X button. After that, hit Force Quit from the pop-up menu to kill the process.
Note that the PTPCamera process may pop up the next time you unlock your Mac. To deal with the issue, repeat the above process. We recommend you upgrade to macOS High Sierra the next time you experience a slowdown or battery drain.
Got any questions? Let us know in the comments below.